Knowledge Exchange

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Knowledge Exchange

A “sandwich approach” for giving negative feedback to direct reports is a common method in which the negative feedback is sandwiched between two pieces of positive feedback. But this sandwich approach may be undermining both your feedback and your relationship…

Virtually all of the young executives want to be good managers and mentors; they just don’t have the time — or so they believe. It’s not easy to help your employees develop as you take advantage of every business opportunity.…

“Distance will die,” or so predicted British economist Frances Cairncross, along with a host of social and media theorists, following the spread of the internet in the 1990s. So, why go to work when work can come to you? Especially,…

The millennial generation is proselytized to pursue their dreams. But this philosophy no longer works, or at most feels incomplete. And, as the jobless generation grows up, they realize the grand betrayal of the false idols of passion. So what does one…

If there’s one thing that has been constant across civilizations, that’s change. Today’s technological revolution, triggered by breakthroughs like artificial intelligence(AI), machine learning, and big data, is all set to disrupt the lives of at least three billion people working…

The 18th-century polymath Jeremy Bentham once wrote, “Pain and pleasure govern us in all we do, in all we say, in all we think.” Modern neuroscience strongly supports Bentham’s intuition. The brain’s limbic system, which is important for emotion and…

It is no longer just about good adverts, better promotion techniques, and passive communication with your consumers. The buzzword in the market is Consumer Engagement. The “Engagement Economy” signifies a strong change in the way marketers connect with their customers.…

Although organizations spend more than $24 billion annually on leadership development, many leaders who have attended leadership programs struggle to implement what they’ve learned – It’s not because the programs are bad but because leadership is best learned from experience.…

“Not all smart people work for you.” – Bill Joy, the co-founder of Sun Microsystems was famous for saying it and companies are well aware of this truth. That’s why, many seek to tap the potential of “open innovation” by…

Managers are likely to get in situations where they allow teams to abdicate responsibility for solving their own problems; this is when they fail to understand their true role as a manager. The day you become a manager, the arithmetic…

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