You sometimes hear managers complain that their organization has no strategy. This isn’t true! Every organization has a strategy: its strategy is what it does.  Think about it. Every organization competes in a particular place, in a particular way, and…

There’s a popular misconception that in a negotiation you can either ‘win’ or preserve your relationship with your counterpart – whether your boss, a customer or a business partner — but you can’t do both. People assume they need to…

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