Is your feedback doing more harm than good for your employees’ performance? Feedback can be key to improving performance. Yet when feedback sessions are poorly delivered, they harm employee engagement and productivity levels. A pivotal meta-analysis suggests that although almost…
Many of us don’t like to say no to a co-worker or a boss, as we’re worried about damaging the relationship. That’s because it often feels synonymous with confrontation. Further, whether you are conflict-averse or conflict-ready, your counterpart may not always handle hearing…
A “sandwich approach” for giving negative feedback to direct reports is a common method in which the negative feedback is sandwiched between two pieces of positive feedback. But this sandwich approach may be undermining both your feedback and your relationship…
Virtually all of the young executives want to be good managers and mentors; they just don’t have the time — or so they believe. It’s not easy to help your employees develop as you take advantage of every business opportunity.…
Managers in different parts of the world are conditioned to give feedback in drastically different ways. A Chinese manager learns never to criticize a colleague openly or in front of others, while a Dutch manager learns always to be honest…
One of the many things managers worry about is employees breaking the rules. Evidence suggests that such behavior is widespread, and it can have devastating consequences. Companies have tried many different ways to limit unethical behavior – creating codes of conduct to implementing…
The millennial generation is proselytized to pursue their dreams. But this philosophy no longer works, or at most feels incomplete. And, as the jobless generation grows up, they realize the grand betrayal of the false idols of passion. So what does one…
Humor in business is considered frivolous. It dilutes the message. Business is about achievement, productivity, making money, accomplishing tangible things. However, we as human beings learn best in moments of enjoyment, and by personal experience. Thomas Wright, a professor of…
There is a paradox when it comes to what we expect in leaders. On one hand, we believe that effective leaders display humility — they bring out the best in others, are open to admitting their shortcomings and mistakes, and give…
If there’s one thing that has been constant across civilizations, that’s change. Today’s technological revolution, triggered by breakthroughs like artificial intelligence(AI), machine learning, and big data, is all set to disrupt the lives of at least three billion people working…