Customer behavior is ever changing, but the speed at which it is currently altering has resulted in customer decisions becoming less transparent. Given the current scenario, how does one keep-up with this disruptive trend, re-think the basis of competition, and…
We all come across ‘Know-it-alls’ in our life. But, how do we deal with these ‘Know-it-alls’? One might feel the urge to compete with them, but in reality you can’t compete with know-it-alls, as they will just up the competition.…
Approximately 40% of CEOs are MBAs. Many large-scale studies have found that leadership based solely on MBA-trained logic, is not always enough for delivering long-term financial and cultural results, and it is often detrimental to an organization’s productivity. In one study,…
Have you ever noticed that in a bowl of free fruit, the bananas will always go first? And no one takes the oranges at all! The reason is simple, and it’s not that the world is full of orange-haters. It’s that…
It’s not easy to understand how other people perceive us. We are often uncertain, confused, or even completely unaware of what we project. Most of us suffer from ‘transparency illusion’ — the belief that we’re an open book and that…
Millennials is a term used to refer to those who are born between 1980 and 1996. According to Gallup’s new report “How Millennials Want to Work and Live”, Millennials are the most likely to look for and change jobs. Research…
How can you invest your time wisely to ‘think like a leader’? First understand, what makes a leader. Emotional intelligence is what sets great leaders apart from the rest and is important for jobs at all levels. A high IQ…
For many of us, it’s hard to identify exactly what about us — if anything — is valuable or unique. Many of us are self-critical – we are very much aware of our weaknesses, but find it much harder to…
Many people think of employee engagement as a relatively new idea, though scientists have been studying it for years. William Kahn first introduced the term in 1990, defining it as “the degree of psychological identification employees experience with their job…