Tag Archives: Management Consulting

How To Say “This Is Crap” In Different Cultures

Managers in different parts of the world are conditioned to give feedback in drastically different ways. A Chinese manager learns never to criticize a colleague openly or in front of others, while a Dutch manager learns always to be honest and to give the message straight. Americans are trained to wrap positive messages around negative

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Why Don’t We Make Time for Strategy?

Almost every leader wants to make more time for strategic thinking. In one survey of 10,000 senior leaders, 97% said that being strategic was the leadership behavior most important to their organization’s success. And yet in another study, a full 96% of the surveyed leaders said they lacked the time for strategic thinking. Of course, we’re

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Strategy is what you Do, Not what you Say

You sometimes hear managers complain that their organization has no strategy. This isn’t true! Every organization has a strategy: its strategy is what it does.  Think about it. Every organization competes in a particular place, in a particular way, and with a set of capabilities and management systems — all of which are the result of

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Brainstorming a Waste of Time

To grow and innovate, organizations have to come up with creative ideas. At the employee level, creativity results from a combination of expertise, motivation, and thinking skills. At the team level, it results from the synergies between team members, which allows the group to produce something greater than the sum of its parts. The most

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How to Improve Employee Engagement in India

There is a lot of research – most of it from the West, on what keeps employee engagement high. While there is truth to all that research of understanding an employee’s intrinsic motivation – their values, personal vision aspirations etc., but let’s try to understand what is it that keeps people really happy, loyal, committed,

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How to Excel at Both Strategy and Execution

For decades, we’ve often thought of leadership profiles in unique buckets. Two popular varieties are the ‘visionaries’ – who embrace strategy and think about amazing things to do, and the ‘operators’ – who get the stuff done. According to a global survey conducted by Strategy&, the strategy consulting division of PwC, only 8% of company

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How Brands Learn from Failure

Why are so many successful business leaders, all of a sudden, urging their companies and colleagues to make more mistakes and embrace more failures? James Quincey, CEO of Coca-Cola Co., in May called upon rank-and-file managers to go beyond the fear of failure that dogged the company since the “New Coke” fiasco many years ago.

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How and Why to adopt citizenship behavior

Research shows that when employees are willing to go beyond their formal roles by helping out coworkers, volunteering to take on special assignments, introducing new ideas and work practices, attending non-mandatory meetings, putting in extra hours to complete important projects, and so forth, their companies are more efficient and effective. As a result, a critical

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Good Leaders Are Good Learners

Although organizations spend more than $24 billion annually on leadership development, many leaders who have attended leadership programs struggle to implement what they’ve learned – It’s not because the programs are bad but because leadership is best learned from experience. Research on leadership development shows that, leaders who are in learning mode develop stronger leadership skills than

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Research Shows That Organizations Benefit When Employees Take Sabbaticals

While sabbaticals are still rare in corporate America, their presence is increasing rapidly. Recent research and corporate experiments suggest that there might not be enough employees taking time off — and even if they are taking time off, they should be taking more of it. According to a survey from the Society for Human Resource Management,

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