Studies show that bosses feel less stressed than their employees do. Bosses’ perceptions of stress are offset by factors such as status, autonomy, and job security – these are generally higher for managers than for their employees. Steve Arneson describes…
More and more people are feeling tired & lonely at work – this is having an impact not just on individuals but organizations too. The General Social Survey of 2016 shows, that 50% of people across professions are burnt out. There…
As the world becomes increasingly digital and connected, the number of potential touch points that companies have with their customers is expanding — fast. Today, mobile is quickly becoming the remote control for our lives and opportunities for mobile connection…
It seems that everyone these days is looking for a disruptive business model (BM) but it has to be realized that BM is only one part of the equation. Equally important is the mental model behind the BM, as well…
“Not all smart people work for you.” – Bill Joy, the co-founder of Sun Microsystems was famous for saying it and companies are well aware of this truth. That’s why, many seek to tap the potential of “open innovation” by…
Discussions amongst top management, tend to focus on leaderships positive outcomes, such as innovation, employee engagement, or organizational performance. However, for majority of employees, the leaders in their organizations are a source of stress rather than inspiration. Indeed, for every…
Customer Loyalty Is Overrated Why do companies routinely succumb to the lure of re-branding? The answer say A.G. Lafley and Roger L. Martin, the authors of “Customer Loyalty Is Overrated,” is rooted in serious misperceptions about the nature of competitive…
At the top of the ladder, the stakes are high and the demands intense. The chief executive’s role is a tough one to fill. Too many CEOs falter at the job; about a quarter of the Fortune 500 chiefs who…
We are living in the age of ‘superstar companies’. The top players in their respective industries are prospering, yet economic growth remains sluggish in many parts of the world. The reason for this paradox is that, the productivity gap between firms…
Amongst any organizations’ myriad tasks, ‘Strategy Development’ is fundamentally the most challenging one. As per ‘The Cascading Choice’ framework for strategy developed by A.G. Lafley and Roger L. Martin, explained extensively in their book Playing to Win, there are five…